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Q-PAC Systems (Elkton, Florida)

Q-PAC is a fast-growing manufacturer of custom plug-and-play fan arrays for commercial HVAC systems, serving office buildings, hospitals, universities, and stadiums. Spun out of Mass HVAC in 2019, the company built its own configurator software (QUIPS) and quickly scaled to over $30M in revenue. To support its growth, Q-PAC needed a modern ERP that could handle engineering complexity, inventory control, and real-time data visibility.
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Headquarters

Charlotte, NC
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Industries

 
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Apps Replaced

NetSuite and QuickBooks
 

 

  • Challenges
  • Solution
  • Outcome
  • Challenges

    1. Manual Processes & Spreadsheet Overload
    • Operated on QuickBooks and Excel, with no part numbers or centralized inventory
    • Engineering changes and BOM revisions were slow and error-prone
    • Order status tracking was manual and unreliable, leading to delays and inefficiencies

     

    1. Lack of Cost Visibility & Profitability Insights
    • Executives couldn’t calculate job-level margins or track production costs accurately
    • Forecasting was guesswork due to disconnected systems and limited data access
    • QUIPS configurator wasn’t integrated with financial or manufacturing systems

     

    1. Scalability Constraints & System Fragmentation
    • Excel macros reached their limit as order volume surged
    • Multiple disconnected systems created data silos and slowed decision-making
    • Manual data entry and transcriptions consumed time and introduced errors

     

    1. Limited Collaboration & Operational Visibility
    • Departments lacked shared access to real-time data
    • Inventory shortages and production stalls occurred due to poor forecasting
    • Reporting was slow and required manual compilation across spreadsheets

  • Solution

    Acumatica Advanced Manufacturing Edition Q-PAC selected Acumatica for its open API, unlimited user pricing, and seamless integration capabilities. The ERP connected directly with QUIPS, enabling automated BOM creation and real-time inventory visibility. Partner I-Tech Support guided the implementation, helping Q-PAC migrate two years of data and configure workflows tailored to its unique manufacturing model.

  • Outcome

    1. Automated Workflows & Time Savings
    • Replaced manual data entry with automated processes across departments
    • Reports and dashboards now run instantly, saving hours each week
    • Executives access real-time performance data to guide strategic decisions

     

    1. Accurate Inventory & Production Control
    • Integrated BOM and revision tracking improved production accuracy
    • Inventory forecasting prevents shortages and supports confident scheduling
    • Warehouse operations were streamlined with location-based picking and support tracking

     

    1. Enhanced Collaboration & Data Visibility
    • All departments operate from a single source of truth
    • Dashboards provide instant insights into vendor performance, safety stock, and order status
    • Mobile access enables real-time monitoring from anywhere

     

    1. Scalable Platform for Growth
    • Acumatica supports 5–10x production scaling without system limitations
    • QUIPS integration automates design-to-manufacture workflows
    • Additional modules like Velixo and EBizCharge extend financial and customer service capabilities

Real Results, Real Businesses, Real Impact

Don’t just take our word for it—hear how teams like yours are scaling faster, working smarter, and transforming operations with Acumatica and Premier Tech. These stories speak volumes.

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    "Partnering with PTP was one of the best decisions we made. Their ERP solution streamlined our processes, saving us time and money. The team was professional, knowledgeable, and supportive throughout the implementation."

    John D.

    Operations Manager

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    "PTP helped us integrate a CRM system that completely transformed how we interact with our customers. Our sales team is now more efficient and our customer satisfaction rates have soared."

    Sarah L.

    Sales Director

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    "We were struggling with managing our IT infrastructure until we found PTP. Their managed cloud services have given us peace of mind and allowed us to focus on growing our business."

    Emily R.

    CEO

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    "The team at PTP is simply amazing. Their in-depth knowledge of business intelligence and analytics has helped us make data-driven decisions and improve our overall performance."

    Mike T.

    CFO