Key Code Media (Burbank, CA)

Key Code Media is a leading systems integrator and reseller of high-end audio/visual and broadcast equipment, serving clients like Microsoft, Facebook, YouTube, and government and education institutions. With over 100 employees and nine offices across the U.S., the company expanded rapidly through acquisitions and needed a modern ERP to unify project management, CRM, and financials.
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Headquarters

Charlotte, NC
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Industries

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Apps Replaced

NetSuite and QuickBooks
 

 

  • Challenges
  • Solution
  • Outcome
  • Challenges

    1. Siloed Systems & Manual Processes
    • Relied on Sage 100, Sales Logic, and Excel for accounting, CRM, and project tracking
    • Manual data exports and imports slowed reporting and decision-making
    • No real-time visibility into project status, profitability, or expenses

     

    1. Limited Scalability & Remote Access
    • On-premise infrastructure couldn’t support remote work or growing user base
    • Remote desktop access crashed frequently, disrupting operations
    • Acquisitions increased headcount and complexity, straining legacy systems

     

    1. Inefficient Project & Quote Management
    • Couldn’t manage large quotes with 300–400 lines in Excel
    • No unified view of customer data, project performance, or cost tracking
    • Timecards and expenses were manually entered, consuming hours

     

    1. High Infrastructure & Licensing Costs
    • Legacy systems required costly hardware upgrades and support
    • Per-user licensing models made scaling expensive and inefficient
    • Multiple software packages added to operational overhead

     

  • Solution

    Acumatica Cloud ERP Key Code Media selected Acumatica for its unified platform, open architecture, and transaction-based pricing. The ERP connected CRM, project accounting, and financials, enabling real-time visibility and automation across departments. Partner DSD Business Systems supported the implementation, helping the company scale seamlessly during a 70% growth surge.

  • Outcome

    1. Real-Time Visibility & Operational Efficiency
    • Dashboards provide instant access to KPIs, project status, and financials
    • Remote access enabled seamless work-from-home during the pandemic
    • Employees now analyze data instead of manually entering it

     

    1. Streamlined Project & Quote Management
    • Large quotes and complex projects are tracked in one system
    • CRM and project data are unified, improving customer service and profitability insights
    • Timecards and expenses are entered directly into Acumatica, saving hours

     

    1. Scalable Infrastructure & Cost Savings
    • Cloud deployment eliminated $30K+ in server and support costs
    • Unlimited user model supports engineers and subcontractors affordably
    • Paperless workflows and digital invoicing reduced overhead

     

    1. Futureproof Platform for Growth
    • Supports acquisitions, new services, and IT consulting expansion
    • Low-code tools empower staff to customize workflows and reports
    • AI and machine learning capabilities position the company for continued innovation

     

Real Results, Real Businesses, Real Impact

Don’t just take our word for it—hear how teams like yours are scaling faster, working smarter, and transforming operations with Acumatica and Premier Tech. These stories speak volumes.

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    "Partnering with PTP was one of the best decisions we made. Their ERP solution streamlined our processes, saving us time and money. The team was professional, knowledgeable, and supportive throughout the implementation."

    John D.

    Operations Manager

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    "PTP helped us integrate a CRM system that completely transformed how we interact with our customers. Our sales team is now more efficient and our customer satisfaction rates have soared."

    Sarah L.

    Sales Director

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    "We were struggling with managing our IT infrastructure until we found PTP. Their managed cloud services have given us peace of mind and allowed us to focus on growing our business."

    Emily R.

    CEO

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    "The team at PTP is simply amazing. Their in-depth knowledge of business intelligence and analytics has helped us make data-driven decisions and improve our overall performance."

    Mike T.

    CFO